About Us
Last updated: November 11, 2026
Sokvela is an online retail brand operated by Haikou Huanpeng Technology Co., Ltd. Our store brings together products for different interests and practical needs, with an emphasis on helping visitors understand what they are buying and how the ordering process works.
A Collection With More Than One Focus
Shopping needs change from one day to the next. Sometimes a useful household accessory is the priority; sometimes it is a tool, an automotive accessory, a travel item, or an electronics-related product.
Our catalog includes merchandise across these categories. Individual listings provide the current options, descriptions, and other relevant product details. The selection may change as items become available or are discontinued.
Making Information Easier to Find
Buying something online means assessing a product through photographs, specifications, and written descriptions. We encourage customers to look closely at the information on each listing and to contact us when they need clarification.
A shopping decision also involves understanding the total shown at checkout, possible delivery charges, expected transit time, and options if a purchase requires attention later. These subjects are covered in our store policies.
The Experience After Checkout Matters
The order journey continues after payment. A parcel must be prepared and transported, and sometimes a question arises along the way. Our Shipping Policy explains the delivery process, while the Return & Refund Policy provides guidance when an item needs to be returned or a problem addressed.
We aim to keep communication understandable, avoid unnecessary confusion, and make customer contact details easy to find.
Reach Out When You Need Help
If you have a question about a listing, an existing purchase, or an after-sales request, contact our support team. Providing an order number when relevant can help us review the correct transaction.
Business Information
Operating Company: Haikou Huanpeng Technology Co., Ltd.
Unified Social Credit Code (USCC): 91460000MAKEJD4F3W
Company Address: Room J201, Room 10-1120, 11th Floor, Building 10, Guoxingcheng, No. 4 Dayingshan East 3rd Road, Lantian Street, Meilan District, Haikou, Hainan Province
Support Email: service@sokvela.com
Contact Phone: +86 15879824631
Business Hours: Monday to Friday: 9:00 AM - 5:00 PM (UTC+8, China Standard Time)
Website: https://sokvela.com
Thank you for visiting Sokvela and exploring the products available through our store.